The Open University
MSc Open
Digital platforms · Editorial strategy · Visual storytelling
Digital communications leadership for complex organisations.
I make complicated information understandable, useful and engaging — through digital platforms, editorial strategy and visual storytelling.
2.5m → 9mannual intranet page view increase
250+publishing focal points coordinated at UNHCR
20+ yearsacross institutions, audiences and formats
01 / Digital leadership at UNHCR 2020–2025
A global platform.
A clearer way forward.
A useful intranet needs more than a working content management system. It needs priorities, trusted guidance and people who know how to publish well.
I led the editorial direction and business-side ownership of UNHCR’s global intranet: supervising a small central team, supporting 250+ publishing focal points and working with senior stakeholders on what staff needed to find.
Go a little deeper
The stories behind the work.
From retiring the UNHCR Manual to making films in the field: the decisions, conversations and practical detail behind the finished work.
02 / Case study: OSCE in Ukraine
Clarity when the stakes are high.
A new monitoring mission. Intense public scrutiny. A mandate that was easy to misunderstand.
As the OSCE responded to the crisis in and around Ukraine, I helped establish the mission’s digital presence and explain the work of its unarmed civilian monitors.
The work brought together identity, web publishing, explanatory films and multilingual content, with close coordination between headquarters and the field.
My contributionMission identity and digital channels · explanatory content · film scripting and editing · coordination of Russian and Ukrainian versions
Photography © OSCE/Jonathan Perfect · source ↗
03 / Case study: OSCE Stories, Real Lives
Big mandates.
Individual lives.
Field storytelling that makes international work tangible through the people it affects.
I pitched and ran a series about the human impact of OSCE field work. Working with local teams, I travelled to Kyrgyzstan to film and interview, then scripted the stories and produced English and local-language versions.
My contributionProject development · field filming and interviews · scripting · multilingual production
Video © OSCE/Jonathan Perfect · watch the film ↗
04 / Explaining the OSCE
An organisation explained.
In nine languages.
Two films that helped people understand what the OSCE does, across languages and over time.
I developed scripts, secured institutional agreement and guided external animation partners. The work combined editorial judgement, commissioning and multilingual production.
416,651 views across nine versions: English, Russian, German, Spanish, French, Italian, Montenegrin, Tajik and Uzbek.
© OSCE · animation by an external production partner
210,319 views across nine versions: English, Ukrainian, Russian, French, Spanish, Uzbek, Tajik, Arabic and Armenian. The Ukrainian version ranks first in the channel’s Popular view.
© OSCE · animation by an external production partner
YouTube view counts checked on 30 October 2026. Social views and any other uploads are excluded; views are not unique viewers.
05 / Visual storytelling
Selected photography.
From railway journeys and field assignments to diplomatic encounters, training and coaching.
© OSCE/Jonathan Perfect · source ↗
© OSCE/Jonathan Perfect · source ↗
© OSCE/Jonathan Perfect · source ↗
© OSCE/Jonathan Perfect · source ↗
© OSCE/Jonathan Perfect · source ↗
© OSCE/Jonathan Perfect · source ↗
© OSCE/Jonathan Perfect · source ↗
© Pauline Schreuder
Select a photograph to open the lightbox and see the full image.
06 / International experience
Where I’ve worked.
Field assignments, international meetings and work bases. Choose a marker or a place to explore.
Fieldwork
Meetings
Work bases
Made with Natural Earth · locality-centre markers
A growing selection of assignments. All flags mark places I worked in person.
07 / About
Judgement, then craft.
I’ve worked across UNHCR, the OSCE, LSE and the BBC. The setting changes; the questions are familiar. What does the audience need? Who owns the information? What will make it clear enough to act on?
My work combines setting priorities and helping colleagues deliver with the practical craft of editing, designing, filming and publishing. I’m comfortable in the detail, and interested in how the whole service works.
Education.
Royal Holloway, University of London
PGDip New Political Communication
Aberystwyth University
BScEcon (Hons) International Relations
Professional membership
MCIPR
Certifications.
Semrush Academy
On-Page SEO and AI Search Essentials
Semrush Academy
AI Visibility Essentials
HubSpot Academy
AEO Fundamentals
OSCE/ODIHR
Comprehensive E-learning Course for Observers